Founding Head of Client Success

Posted 5 days ago Worldwide
Summary

We're hiring our founding Client Success leader: the person who owns the entire client relationship from the moment someone signs. This is NOT email ticket support. This is NOT an SMS bot or a help desk. Every single client should feel like they have one dedicated person in their corner who knows them, has their back, and is there at every step. You'll start hands-on, personally handling every client. As we grow beyond what one person can carry, you'll design the systems, write the SOPs, and...

More than 6 months
Duration
Intermediate
Experience Level
Remote Job
Ongoing project
Project Type

Skills and Expertise

Mandatory skills
Client ManagementCustomer Feedback Documentation

Activity on this job

Proposals: Less than 5 Last viewed by client: yesterday Interviewing: 1 Invites sent: 61 Unanswered invites: 48

About the client

Member since Nov 23, 2025
United States

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