Founding Head of Client Success
We're hiring our founding Client Success leader: the person who owns the entire client relationship from the moment someone signs. This is NOT email ticket support. This is NOT an SMS bot or a help desk. Every single client should feel like they have one dedicated person in their corner who knows them, has their back, and is there at every step. You'll start hands-on, personally handling every client. As we grow beyond what one person can carry, you'll design the systems, write the SOPs, and...
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