Find the Best Freelance Email Support Jobs

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Check out a sample of the 5 Email Support jobs posted on Upwork

Last updated: 2026-06-30

  • Posted 4 days ago

    Customer Lead Follow-Up and Customer Service Specialist

    Fixed: $600Intermediate

    We're looking for a reliable team member to follow up with customer leads from our advertising campaigns and respond quickly to new leads during business hours. This role is ideal for someone who can communicate clearly, stay organized, and help keep our lead pipeline moving smoothly. If you're dependable and comfortable handling customer inquiries, we'd love to hear from you. Our goal is simple: *Respond to every customer quickly. *Be friendly and professional. *Schedule as many qualified...

    • Phone Communication
    • Customer Service
    • Email Communication
    • Scheduling
  • Posted 4 days ago

    Executive Assistant & Relationship Manager

    HourlyIntermediateEst. Time: More than 6 months

    Relationship Manager & Executive Assistant RBM (Rich Beyond Money) | Remote | Full-Time | 9am – 6pm ET ABOUT RBM RBM is the parent brand of Wealthrive (RBM Tax) and Freedom Family Office (RBM Wealth), two firms built to help high-net-worth entrepreneurs reduce taxes, grow wealth, and build lives that feel Rich Beyond Money. We're a fast-growing, founder-led team that moves quickly, holds a high bar, and genuinely invests in the people who represent us. THE ROLE This is a dual-function role that...

    • Microsoft Office
    • Communications
    • Email Communication
    • Scheduling
    • Executive Support
    • Customer Service
    • Administrative Support
    • Project Management
    • HubSpot
  • Posted 4 days ago

    Experienced E-commerce Operations Lead — Long-Term Role

    HourlyExpertEst. Time: More than 6 months

    About the Role We are a fast-growing e-commerce business looking for an experienced, highly capable operations professional to become the operational backbone of our store. This is NOT an entry-level, task-based position. We want someone with a proven e-commerce track record who can take ownership from day one, run the day-to-day operation independently, and grow — based on performance — into an Operations Manager who leads a team and reports directly to the founder. Growth Path - Now: full...

    • Customer Service
    • Shopify
    • Email Support
    • Virtual Assistance
    • Administrative Support
  • Posted 4 days ago

    Founding Head of Client Success

    HourlyIntermediateEst. Time: More than 6 months

    We're hiring our founding Client Success leader: the person who owns the entire client relationship from the moment someone signs. This is NOT email ticket support. This is NOT an SMS bot or a help desk. Every single client should feel like they have one dedicated person in their corner who knows them, has their back, and is there at every step. You'll start hands-on, personally handling every client. As we grow beyond what one person can carry, you'll design the systems, write the SOPs, and...

    • Client Management
    • Customer Feedback Documentation
    • Customer Insight Analysis
    • Customer Retention Strategy
    • Relationship Management
    • Customer Service
    • Communication Etiquette
    • Partnership Development
    • Customer Support
    • Sales
  • Posted 4 days ago

    Virtual Assistant for Mail Handling - USA only

    HourlyIntermediateEst. Time: More than 6 months

    We're seeking a reliable, detail-oriented Virtual Assistant to manage mail and calendars. Responsibilities include handling incoming and outgoing mail, scheduling appointments, and ensuring smooth communication. The ideal candidate will have experience in administrative support and be proficient in Microsoft Word and email communication. This role is restricted to US citizens only.

    • Email Communication
    • Microsoft Word
    • Administrative Support
    • Customer Service

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